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FAQ

Who is OGS?

Orient Global Services LLC (OGS) was established in January 2017, as an affiliate company of Orient Financial Brokers SLP (OFB) by the same shareholders. The purpose of establishing OGS is to complement the business offered by OFB since 1994 and to bring more transparency as required by the regulators. In addition to highest level of Support, OGS helps clients to explore different products of their interest.

Is OGS a regulated company?

Yes. OGS is a member of DGCX and it is licensed and regulated by Securities & Commodities Authority (SCA), to conduct brokerage in various products.

How safe and efficient is trading with OGS over the internet?

OGS clients benefit from dealing through dedicated Internet server rather than the world wide web (www). This reduces the time taken to send and receive information from one computer to another. Clients also benefit from a highly sophisticated 128-bit encryption security system supplied by the US company RSA data systems, the world leader in security software. This ensures that your account cannot be accessed by other users of the internet. To activate your trading account, you are required to choose a user name and password. These, in addition to a unique security key and signature generated on your computer, are used by the system to secure and authenticate your trading account.

What is margin?

Margin is a cash deposit provided by clients as collateral to cover losses (if any) that may result from the client’s trades. The Margin required from clients start from 1% for trading. For example, with $1,000 margin you can open a position of $ 100,000 margined at 1%, against another currency.

How do I open an account?

Please contact us and we will send you the relevant account opening information by post/email or by fax.

How long does it take to execute a deal via the internet?

Clients can expect the deals to be executed within seconds. Dealing on the Internet is generally quicker than dealing on the telephone.

Can I send funds from a third party to my account?

Funds have to be transferred from the account holders account and not from third parties.

Can I place limit and stop loss orders?

OGS's clients can place limit and stop loss orders at any time free of charge.

What commissions do you charge?

OGS's commission is one of the lowest in the business. Please refer to Margins and Commissions for more information.

How safe are my funds?

As per regulatory requirements of DGCX and Securities & Commodities Authority (SCA), OGS's licensing and regulatory body, client funds are received in the name and account of most reputed companies who in turn are regulated to conduct investment business in major jurisdiction(s). These companies deal with client funds as per the laws and regulatory requirements of these major jurisdictions.

Do I need to have any previous trading experience?

It is highly desirable that you have some trading experience. However, if you are unsure about your trading experience, please contact our Sales team.

What other services can I receive through internet dealing?

Free 24-hour financial news service, Free Real time charting, Multiple account dealing (ideal for fund managers and CTAs who wish to operate more than one account at a time), 24-hour Foreign Exchange and precious metal dealing service, 2 to 3 pip spreads in major currencies, Daily market reports, 24 hours stop loss and limit order placing and execution

How much money do I need to open an account?

We accept an initial margin of $3,000 or equivalent. It is possible to trade with us using a bank guarantee as margin. The issuing Bank must be acceptable to us. Please contact our Sales team for further details.

Can I deal on the phone as well as the internet?

OGS clients can deal on the telephone if they wish. You can open a position on the Internet and close it on the telephone, or vice versa. You can call us any time on the telephone.

How do I get my money out of my account?

Clients withdrawal requests are processed within 48 hours. OGS requires a fax or letter sent from the client stating the amount they wish to have transferred and their bank details, including account number and branch swift code. Please note that OGS & its principals will not make third party payments.

What hours is OGS open?

OGS's dealing room is open 24 hours from 9pm on Sunday to 9.00pm on Friday (London time).

How can I check my deals for the day?

Clients can click on TRADING on their trading software and see a number of options. A client can then click on "Blotters" and "all orders" to see their position.

What are the risks?

Please refer to the risk warning in the website or our Risk Disclosure Notice which is included with the account opening documentation.